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Common Questions

Frequently Asked Questions

Shopping, financing, trade-ins, service and visiting the lot. Don't see your question? Give us a call or send us a message.

Shopping for an RV

What RV brands do you carry?

We carry Forest River (Cherokee, Rockwood, Sierra, Riverstone and Forester), Prime Time (Avenger, Tracer and LaCrosse), Coachmen (Chaparral, Mirada and Pursuit), Keystone RV, Palomino Real Lite and Northern Lite, new and used.

Shop all RVs →
What types of RVs do you sell?

Travel trailers, fifth wheels, toy haulers, destination trailers, pop-up campers, truck campers and Class A, B and C motorhomes, both new and used.

Browse inventory →
How often does new inventory arrive?

New inventory lands weekly. Our New Arrivals page shows every new and used RV we have received in the last 60 days.

See new arrivals →
Do you have RVs on special?

Yes. Our Weekly Specials are hand-picked, specially priced RVs, updated every week.

Weekly specials →
How do I know which RVs my truck can tow?

Use our Towing Guide: pick your vehicle's year, make and model to see what it can pull, then browse the towable RVs that fit. The capacities are manufacturer figures and a starting point, so confirm them against your owner's manual and door-jamb sticker. Our team matches trucks to trailers every day and is happy to help.

Open the towing guide →
Do I get anything extra when I buy from you?

Buy from Specialty and your first year of Harvest Hosts is on us: 9,700+ no-fee overnight stays at wineries, farms, breweries and attractions across North America. We are also a proud Priority RV Network member dealer. Membership links us to independent RV dealers nationwide, so your RV can be serviced on the road: members go to the front of the service line, wherever the trip takes you.

Financing

Do you offer RV financing?

Yes. Our finance department shops your loan across lenders, from finance companies to major banks, all in one stop, and all credit is welcome. You can apply online in minutes or stop by to talk through a payment that fits your budget.

RV financing →
Can I pre-qualify without hurting my credit?

Yes. Our online pre-qualification needs no SSN, date of birth or employer information, has no impact on your credit scores and carries no obligation to buy. It works from your phone, computer or tablet.

Pre-qualify now →

Trade-Ins and Consignment

Do you accept trade-ins?

Yes, any make or model: an RV, camper or other specialty vehicle. Send us its details on the Value Your Trade form, our team reviews it and contacts you with a value, and you apply it toward your next RV. Prefer to talk? Call sales at (740) 652-1919.

Value your trade →
Can you sell my RV for me?

Yes, through consignment. Our team reviews your RV and sets a competitive asking price with you, then we market it to ready-to-buy shoppers and handle the photos, showings, paperwork and buyer financing. No haggling with strangers at your home, and you get paid.

Consign your RV →

Service and Parts

Do you service RVs you didn't sell?

Absolutely. Our service department handles maintenance, repairs and warranty work on all makes and models, whether you bought your RV from us or not.

Schedule service →
What service work do you do?

Our RVIA-certified technicians handle roof seals, appliances and HVAC, electrical and plumbing, awnings, levelers, hitch and towing setup (weight-distribution and sway control), routine maintenance, winterization and de-winterization, plus parts and accessory installation.

Service packages →
Do you do warranty and insurance work?

Yes. We do OEM warranty repair with RVIA-certified technicians, and we work with your insurance provider on insurance repairs.

Where is your parts and service department?

Specialty RV Parts & Service is at 509 South Broad Street, Lancaster, OH 43130. Call (740) 652-1918. Hours are Monday to Friday 8 AM to 5 PM and Saturday 8 AM to 4 PM, closed Sunday.

Contact parts and service →
Can I order RV parts?

Yes. We stock electrical, plumbing, towing and comfort accessories plus hard-to-find components, and our parts team will help you find the right fit. Send a part number through our parts request form, browse our online parts catalog, or call (740) 652-1918 to check availability.

Request a part →

Visiting Us

Where is your sales lot?

Specialty RV Sales is at 2429 Columbus-Lancaster Rd NW, Lancaster, OH 43130. Call sales at (740) 652-1919.

Directions and contact →
What are your sales hours?

Our sales lot is open Monday to Thursday 9 AM to 7 PM, Friday 9 AM to 5 PM and Saturday 9 AM to 4 PM. We are closed Sunday.

How long have you been in business?

We are family owned and have served Central Ohio since 2000, when we opened in Lancaster as Specialty Auto Sales. We added new and pre-owned RVs in 2003, and in July 2025 our RV sales moved into a brand-new facility in Lancaster.

Our story →
Do you hold events?

Yes. Our events page lists what is coming up at the dealership and the RV shows where you will find us.

See events →
Are you hiring?

We are always looking for motivated people, from sales and service technicians to entry-level roles. Current openings are on our careers page.

View openings →
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